Question 1

How far in advance should I book?

Accepted Answer

We recommend booking at least 48 hours in advance, especially during peak tourist season (April–October). However, we can sometimes accommodate same-day bookings depending on availability.

Question 2

Can I modify or cancel my reservation?

Accepted Answer

Yes! Free cancellation is available up to 24 hours before your pickup time. Modifications can be made anytime through our website or by contacting support.

Question 3

What payment methods do you accept?

Accepted Answer

We accept Visa, Mastercard, and cash (USD or UZS). Online payments are processed securely through our booking system.

Question 4

Do I need an international driving license?

Accepted Answer

Yes, foreign nationals need a valid international driving permit (IDP) along with their national driver's license. We verify documents at pickup.

Question 5

Is insurance included in the rental?

Accepted Answer

Yes, the rental price includes mandatory third-party liability insurance. If the car is damaged through the renter's fault, the cost is covered from the security deposit, which is refunded within 7–10 business days after the car is returned.

Question 6

Can I drive between cities?

Accepted Answer

Absolutely. The mileage allowance is 300 km per day. Extra kilometres are charged separately, from 2,000 UZS per km. Popular routes: Tashkent–Samarkand (308 km), Samarkand–Bukhara (270 km), Chimgan and the Fergana Valley.

Question 7

What happens if the car breaks down?

Accepted Answer

We provide 24/7 roadside assistance across Uzbekistan. Call our support line and we'll send help or a replacement vehicle as quickly as possible.

Question 8

What is the fuel policy?

Accepted Answer

Our policy is full-to-full. You receive the car with a full tank and return it with a full tank. Fuel costs are not included in the rental price.

Frequently Asked Questions

Booking & Reservations

During Your Rental

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